Mid Sussex Debt Advice and Support Organisations

Below are a list of local charities and organisations that offer free advice and support. 

Support from Mid Sussex District Council

Cost of Living Support

The Household Support Fund scheme supports vulnerable households in need of help with the increased cost of living.

Housing Support

Supported housing or ‘housing related support’ is available to people with a wide range of support needs. It may include advice, guidance and encouragement.

Discretionary Housing Payments

Discretionary Housing Payments is a way of helping you if the Housing Benefit or Universal Credit (Housing Costs element) you get is not enough to pay your rent. They are special payments, which come from a separate cash limited fund.

Housing/Council Tax & Benefits

Find details on housing benefit and council tax support.

Community help and advice


You can also get help and advice through these community organisations. Click on the name to go to their website.



Other Support


Support from Southern Water

Social Tariffs 


For Low-Income Households

• Discounts range between 45% to 90% off household bills.
• Criteria – Household income less than £21,000 (excluding specified allowances), Savings of less than £16,000
• Over 83,000 customers supported on this tariff, growing monthly


Budgeting for Annual Water Costs

• Capped charges: £439 (£186 for water only, £253 for wastewater only)
• Criteria – Responsibility for three or more children in full-time education
• Criteria – Specified medical condition requiring extra water usage


Simplifying Bill Payments

• Paid Directly from Jobcentre Plus benefits
• Helps customers budget and pay their bills
• Reduces risk of arrears and associated stress and anxiety


Debt Support for Arrears

• Payment Management Scheme

Bespoke Support for Priority Service Register

• Personalised support for individuals on the Priority Service Register
• Extra support if water supply is interrupted
• Alternative communication methods
• Assistance with leaks and Meter reading

Practical Support for Vulnerable Customers’ Needs

• Plumbing repairs
• Water quality checks
• Leak assessments
• Drainage maintenance
• Expert advice on water conservation and bill reduction

Applications can be made online for their schemes and tariffs.

Applications can be made for our Priority Services Register