Debt Advice and Support Organisations

Below are a list of local charities and organisations that offer free advice and support, click on the logos to go to their website. 

Debt Advice Organisations

Debt Free Advice

Debt Free Advice

0800 808 5697

8am – 8pm 

Debt Free Advice provides free, independent, and expert support on all kinds of money worries, including debt as a result of health difficulties

CAP

Christians Against Poverty

0800 328 0006

Christians Against Poverty help thousands of families with debt counselling and community groups, through local churches. 

Citizens Advice

Citizens Advice

03444 111 444 (England) – Monday to Friday 9am to 5pm
03444 77 20 20 (Wales) – Monday to Friday 9am to 5pm
Live Web Chat – Monday to Friday 8am and 7pm for Debt Advice, Monday to Friday 10am and 4pm for other advice

Citizens Advice have a network of charities that offer confidential advice online, over the phone, and in person, for free, on a range of services. 

Money Sacvig Experts

Business Debtline

0800 197 6026 – Monday to Friday: 9am – 8pm
Live Web Chat – Monday to Friday: 9am – 8pm

Business Debtline give free and independent debt advice over the phone and online to business owners and the self-employed. 

Business debtline

Money Savings Expert

MoneySavingExpert.com is the UK’s biggest consumer website, that’s dedicated to cutting your bills. It contains a lot of information about how you can potentially save money. 

Support Organisations

Cruse Bereavement Care

Cruse Bereavement Care

0808 808 1677 – Monday & Friday 9.30am – 5pm
Tuesday, Wednesday & Thursday 9.30am – 8pm
Weekends 10am – 2pm
Web Chat – Monday – Friday 9am – 9pm

Cruse Bereavement Care support you after the death of someone close.
Fight Back for Justice

FightBack4Justice

0161 672 7444 

FightBack4Justice provide specialised, expert advice and help on various welfare benefit claims, from advocacy and representation at court to guidance with forms for PIP, ESA, DLA & UC.

Fight Back for Justice

GamCare

0808 8020 133 – 24hrs, 7 Days a Week
WebChat
WhatsApp 020 3031 8881

GamCare provide  free, confidential and personalised support for anyone who’s experiencing harm from gambling, as well as those affected by someone else’s gambling.

Business debtline

Help4Addiction

0203 955 7700 (Free) 24hour
Web Chat
Request Call Back

Help4Addiction provide free and independent advice on a wide range of treatment options and can assist with detailed information on rehabilitation centres for alcohol addiction, drug addiction and behavioural addiction. 

The Money Charity

Mind

0300 123 3393 – Monday to Friday 9am to 6pm(except for bank holidays).
Text: 86463

Mind can help you make choices about treatment, understand your rights or get the right support. 

Cruse Bereavement Care

Refuge

0808 2000 247 Freephone 24-Hour National Domestic Abuse Helpline
Live Web Chat Facility
Contact Form and you can advise a safe time for them to contact you.

Refuge offer support to women and children against domestic abuse.
Business debtline

Samaritans

116123 (Free from landlines and mobiles) 24hour
Web Chat
Request Call Back

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. They won’t judge you or tell you what to do, they will listen to you. 

The Money Charity

SSAFA

0800 731 4880 – Monday to Friday 9am – 5.30pm
Web Chat

SSAFA helps the armed forces community in a number of ways, providing direct support to individuals in need of physical or emotional care. 

National Debtline

Stop Loan Sharks

0300 555 2222

Stop Loan Sharks investigate and prosecute illegal money lenders, also known as loan sharks, and they provide support to borrowers who have been affected by them.

Registration Support Organisations

PRS

Priority Services Register (PSR)

The Priority Services Register (PSR) is a free and simple way to get extra help from your energy suppliers and water companies if you have any communication, access, or safety needs. This means they can tailor their services to support you with everyday energy matters like bills. Additionally, they’ll be able to provide you with extra assistance in the event of a power cut, gas outage, or water disruption.

 

Visit their website to check whether you can qualify and register for the service.

VRS

Vulnerability Registration Service (VRS)

The Vulnerability Registration Service (VRS) is a not-for-profit organisation providing a central, independent register of vulnerable people. It is free to use, entirely voluntary, and you can remove yourself from it whenever your circumstances have improved. By registering your vulnerability status with VRS it helps you having to repeat the same difficult conversations every time you engage with organisations like lenders and creditors.

 

If you’re vulnerable visit their website to register.

The Healthy Homes Vulnerability Initiative

Healthy Homes Solutions Vulnerability Initiative (HHS VI)

Healthy Homes Solutions (HHS) is a community and socially responsible organisation providing a “one-stop” service for vulnerable, fuel-poor households, and those most in need. They offer a range of complimentary services, from energy-saving support, DWP checks, Home Upgrade Grants, and signposting to a number of additional support services including assistance with signing up to the Priority Services Register (PRS).

 

It’s free to use, and you can easily register online or by calling their dedicated triage team on 0800 151 3014 to talk to one of the support team.

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