About Us
Please see below the organisations that we are currently working with.
Founded in 2022 by Tracey Stone who has 25 years’ experience in local authority debt recovery, Welfare Together partners with Councils, Housing Associations, Enforcement Firms and other creditors to provide proactive, tailored early intervention support for those who can’t pay.
Our Welfare Officers personally engage with vulnerable individuals to help them navigate complex and overwhelming systems and find proportionate, fair and sustainable debt resolution outcomes, based on their specific circumstances. This includes financial guidance and relief, income maximisation, mental health support and crisis intervention.
Our services are free to all our customers and we’re committed to providing compassionate and understanding support. We’ll work with you to develop a personalised plan that takes into account your circumstances to help you become more financially stable. We know that debt can be a very stressful and overwhelming experience and we have the experience to help you.
We’ve helped thousands of people with support and guidance to help improve their debt situation and improve their financial health, saving customers more than £825,000. We can help you too.
Don’t let it get worse
If you’re struggling, please don’t wait any longer. Get help now. There are people who can help you get back on track. If you are not a customer of ours, please check out our debt advice page for charities that may be able to help you.
Typical Customer Journey
Welfare Together Letter
Support & Debt Advice
Maximise Income
Are you claiming all benefits, exemptions & discounts?
Agree Arrangement
Dependant on circumstances
Debt Journey
Bill
Reminder
Final Letter
Additional Collection Costs
We know that you might be feeling scared, embarrassed, or even ashamed about your circumstances. But we want you to know that you’re not alone. We want to help you get back on track financially.
Being in debt doesn’t only affect you, it will affect your family as well and not always in obvious ways. You might find your distancing yourself, because you want to avoid difficult conversations, or can’t afford to attend family events. What we have found though, is that with our support you can come out the other side, better able to manage your finances. Breaking that debt cycle and emerging stronger.
If we have contacted you, we can be reached by phone, email, or through our website.