Welfare Together Secures Erewash Borough Council as Latest Local Authority Partner
Welfare Together has strengthened its national footprint with the addition of Erewash Borough Council as its newest client, marking another milestone in a period of sustained growth for the early‑engagement specialist.
The partnership will see Welfare Together deliver its human‑centred, vulnerability‑aware support model to residents across Erewash, helping people in arrears access the right help earlier, maximise income and avoid crisis.
Mid Sussex District Council and Walsall Council recently renewed their partnership with Welfare Together for a third year and Reventus committed to a fourth year, reflecting the proven impact of its model.
This growth comes as amid the government’s overhaul of council tax administration, which puts the onus on local authorities to engage earlier and offer more tailored, fairer support to vulnerable households.
Lisa Black, Head of Revenues and Benefits at Erewash Borough Council, said:
“We’re committed to supporting residents in a way that is fair, compassionate and effective. Welfare Together’s approach aligns perfectly with our values, and we’re confident this partnership will help more people get the support they need at the earliest opportunity.”
Tracey Stone, Director of Welfare Together, said:
“We’re delighted to welcome Erewash Borough Council on board. Our growing number of renewals and new partnerships shows that councils and enforcement partners want a more empathetic, evidence‑based way of supporting vulnerable residents. Our team is passionate about delivering real‑world outcomes for individuals, for communities and for the organisations we work alongside.”
Founded in 2022 by Tracey Stone who has 25 years’ experience in local authority debt recovery, Welfare together partners with Councils, Housing Associations, Enforcement Firms and other creditors to provide proactive, tailored early intervention support for those who can’t pay. Its Welfare Officers personally engage with vulnerable individuals to help them navigate complex and overwhelming systems and find proportionate, fair and sustainable debt resolution outcomes, based on their specific circumstances. This includes financial guidance and relief, income maximisation, mental health support and crisis intervention.
By understanding their unique circumstances and providing holistic guidance, Welfare Together has helped individuals save almost £1 million through access to benefits, exemptions, discounts and financial relief.
Find out more about working with us.
