Welfare Together’s vulnerable customer intervention work recognised in multiple industry award shortlistings
Welfare Together has been shortlisted for multiple awards, marking a standout year of recognition for its impact, innovation and sector‑leading partnership work.
The organisation has been named a finalist in two categories at the IRRV Performance Awards 2026:
- Excellence in Social Inclusion, alongside Mid Sussex District Council, recognising the partnership’s success in identifying and supporting vulnerable residents, securing vital financial relief, and improving long‑term outcomes for households in hardship. Read the full case study here.
- Excellence in Partnership Working, with Rugby Borough Council, celebrating a collaborative model that has delivered early‑intervention support, increased engagement from residents in arrears, and significant returns for both the council and its communities. Read the full case study here.
The Institute of Revenues, Rating and Valuation (IRRV) is the primary UK-based professional body and examining board for practitioners working in local taxation (like Council Tax and Business Rates), welfare benefits administration, and property valuation. A key element of the IRRV Awards is the inspection process, which will take place in the coming months and be the basis for deciding the winners.
Welfare Together was also recently named as a Finalist in the Credit Connect Credit & Collections Industry Awards 2026 in two categories:
- Customer Vulnerability & Support Initiative of the Year
- Innovator of the Year
Adding to the momentum, Welfare Together’s Founding Director Tracey Stone has been named in the Credit Connect Industry Leaders List 2026, recognising her as one of the UK’s most influential figures shaping the future of responsible collections, vulnerability support and ethical practice.
Tracey Stone said the recognition reflects the organisation’s mission and the dedication of its partners:
“This industry recognition is a testament to the organisations we work with who share our commitment to doing things differently. Social inclusion and partnership working are at the heart of what we do, and we’re proud to see that approach given the credit it deserves.”
With growing demand for early‑intervention support and a rapidly expanding client base, Welfare Together’s continued recognition highlights its role as a leading force in improving outcomes for vulnerable people and strengthening the social impact of public‑sector and creditor services.
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