About Us

Meet the Welfare Together team
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Who we are

Founded in 2022 by Tracey Stone who has 25 years’ experience in local authority debt recovery, Welfare Together partners with Councils, Housing Associations, Enforcement Firms and other creditors to provide proactive, tailored early intervention support for those who can’t pay.

Our award winning team has saved households more than £1m so far and we now have our own in-house FCA-authorised debt adviser.

What we do

Our Welfare Officers personally engage with vulnerable individuals to help them navigate complex and overwhelming systems and find proportionate, fair and sustainable debt resolution outcomes, based on their specific circumstances. This includes financial guidance and relief, income maximisation, mental health support and crisis intervention.

Our services are free to all customers and we’re committed to providing compassionate and understanding support. We work with customers to develop a personalised plan that takes into account their unique situation and helps them become more financially stable.

Our Clients

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Been contacted by us?

If we’ve tried contacting you it’s because we’re working with one or more of your creditors (Council, housing provider, energy company, telecoms provider, bank or other lender) to help you get back on track.

If you’re struggling, please don’t wait any longer. Get help from us to claim what you’re entitled to and resolve your debts now.

Visit our Customer Portal

Creditors: Working with us

Our expert intervention for your most vulnerable customers gives them enhanced support and better outcomes.

Our highly experienced, award winning team hold customers’ hands through the ‘last mile’ of the journey to becoming debt free by ensuring that they can access everything they are entitled to and get the tailored support they need.

Find out more about working with us

Our Awards and Accreditations

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